Terms and Conditions - Quatro Casino

Effective Date: 1 January 2026

These Terms and Conditions ("Terms") govern your use of the Quatro Casino website and services. By accessing or using Quatro Casino, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

1. Definitions

In these Terms, the following definitions apply:

  • "Quatro Casino" refers to the online casino platform operated under the brand name Quatro Casino.
  • "User", "You", "Your" refers to any individual accessing or using Quatro Casino services.
  • "Account" refers to the registered user account created during the Quatro Casino sign up process.
  • "Services" refers to all gaming, entertainment, and related services provided through Quatro Casino.
  • "Bonus" refers to promotional offers, including any Quatro Casino bonus, provided to users.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 18 years of age or the legal age of majority in New Zealand to create an account and use Quatro Casino services. We reserve the right to request proof of age at any time.

2.2 Account Registration

To access certain features, you must complete the Quatro Casino sign up process by providing accurate and complete information. You are responsible for maintaining the confidentiality of your Quatro Casino login credentials.

You may only register one account. Multiple accounts created by the same person will result in closure of all accounts and forfeiture of any funds or bonuses.

2.3 Prohibited Jurisdictions

Residents of certain jurisdictions may be restricted from using Quatro Casino services. It is your responsibility to ensure that your use of our services complies with local laws and regulations.

3. Account Usage

3.1 Account Security

You are solely responsible for all activities conducted through your account. You must immediately notify Quatro Casino of any unauthorized use of your Quatro Casino login details or any other security breach.

3.2 Account Verification

Quatro Casino reserves the right to request identity verification documents at any time. Failure to provide requested documentation may result in account suspension or closure. Verification is required before processing withdrawal requests.

3.3 Account Suspension and Closure

We reserve the right to suspend or close your account at our discretion, including but not limited to cases of breach of these Terms, fraudulent activity, or violation of applicable laws. You may close your account at any time by contacting customer support.

4. Deposits and Withdrawals

4.1 Deposits

All deposits made to your Quatro Casino account must be from legitimate sources and in your own name. We accept various payment methods as displayed on our website. Minimum and maximum deposit limits apply.

4.2 Withdrawals

Withdrawal requests are subject to verification procedures and processing times. Withdrawals will be processed using the same method as the deposit where possible. Minimum and maximum withdrawal limits apply as specified on our website.

4.3 Currency

All transactions are processed in New Zealand Dollars (NZD) unless otherwise specified. Currency conversion fees may apply for transactions in other currencies.

5. Bonuses and Promotions

5.1 Bonus Terms

All Quatro Casino bonus offers are subject to specific terms and conditions, including wagering requirements, time limits, and game restrictions. Bonus terms are displayed with each promotional offer and must be read before claiming.

5.2 Wagering Requirements

Unless otherwise stated, all bonuses are subject to wagering requirements that must be met before any winnings can be withdrawn. The specific wagering requirement will be clearly stated in the bonus terms.

5.3 Bonus Abuse

Quatro Casino reserves the right to void bonuses and any associated winnings if bonus abuse is detected. This includes but is not limited to creating multiple accounts, irregular betting patterns, or any attempt to manipulate bonus systems.

6. Game Rules and Conduct

6.1 Game Integrity

All games at Quatro Casino operate using certified Random Number Generator (RNG) technology to ensure fair and random outcomes. Game rules and payout information are available within each game.

6.2 Prohibited Activities

The following activities are strictly prohibited:

  • Using automated software, bots, or any artificial intelligence to play games
  • Colluding with other players or third parties
  • Exploiting software errors or technical glitches
  • Using VPNs or other methods to disguise your location
  • Engaging in fraudulent or illegal activities

6.3 Disputes

In the event of a dispute regarding game outcomes, the decision of Quatro Casino management shall be final. All game transactions are logged and may be reviewed for dispute resolution purposes.

7. Mobile Application

7.1 Quatro Casino App

The Quatro Casino app is available for download on compatible mobile devices. Use of the app is subject to these Terms and any additional terms provided during installation. You are responsible for data charges incurred while using the app.

7.2 Updates and Maintenance

We may update the Quatro Casino app from time to time to improve functionality and security. You are encouraged to install updates promptly to ensure optimal performance and security.

8. Responsible Gaming

8.1 Self-Exclusion

Quatro Casino is committed to promoting responsible gaming. Users may request self-exclusion for a specified period by contacting customer support. During self-exclusion, you will be unable to access your account or participate in gaming activities.

8.2 Deposit Limits

You may set daily, weekly, or monthly deposit limits on your account to help manage your gaming activity. Limit changes take effect immediately for reductions and after 24 hours for increases.

8.3 Support Resources

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations. Links to support resources are available on our website.

9. Intellectual Property

9.1 Ownership

All content, trademarks, logos, and intellectual property displayed on Quatro Casino are owned by or licensed to Quatro Casino. You may not reproduce, distribute, or create derivative works without express written permission.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use Quatro Casino services for personal, non-commercial purposes in accordance with these Terms.

10. Privacy and Data Protection

10.1 Data Collection

Quatro Casino collects and processes personal information in accordance with our Privacy Policy. By using our services, you consent to such collection and processing as described in the Privacy Policy.

10.2 Marketing Communications

We may send you promotional communications about Quatro Casino bonus offers and new features. You may opt out of marketing communications at any time through your account settings or by contacting customer support.

11. Limitation of Liability

11.1 Service Availability

While we strive to maintain continuous service availability, Quatro Casino does not guarantee uninterrupted access. We are not liable for any losses resulting from service interruptions, maintenance, or technical issues.

11.2 Technical Errors

In the event of technical errors, malfunctions, or incorrect game outcomes, Quatro Casino reserves the right to void affected games and refund stakes. We are not liable for losses caused by errors beyond our control.

11.3 Maximum Liability

To the extent permitted by law, our total liability to you for any claims arising from your use of Quatro Casino services shall not exceed the amount deposited into your account in the six months preceding the claim.

12. Amendments to Terms

Quatro Casino reserves the right to modify these Terms at any time. Material changes will be notified to users via email or notification upon Quatro Casino login. Continued use of our services after notification constitutes acceptance of the modified Terms.

It is your responsibility to review these Terms periodically. The most current version will always be available on our website with the effective date clearly displayed.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or your use of Quatro Casino services shall be subject to the exclusive jurisdiction of the courts of New Zealand.

14. Dispute Resolution

14.1 Customer Support

If you have any concerns or disputes, please contact our customer support team first. We are committed to resolving issues promptly and fairly.

14.2 Escalation Process

If a dispute cannot be resolved through customer support, you may escalate the matter through our formal complaints procedure. Details of the complaints process are available on request.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Contact Information

For questions regarding these Terms and Conditions, please contact our customer support team through the following channels:

  • Email: support@quatrocasinonz.com
  • Live Chat: Available 24/7 through the website or Quatro Casino app
  • Contact Form: Available on our website after Quatro Casino login

Last Updated: 1 January 2026

By using Quatro Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.